Need an Affiliate Marketing Mentor?

Do you find affiliate marketing to be overwhelming, and you feel like you could really benefit from some guidance?

Affiliate marketing mentor

Well, I’ve got great news for you.

The Affiliate Summit forum is free and there are lots of experienced affiliate marketers there who are happy to help.

Jump right in and start asking questions, and a bunch of affiliate marketers, including me, will be glad to steer you in the right direction.

Join the Affiliate Summit forum for free now at http://forum.affiliatesummit.com.

Check out the Affiliate Summit Forum Notices section for some advice and basics on getting started.

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13-Point Checklist to Plan for Q4 Online Sales

While many consumers are still paying off their holiday bills and dreaming of summer beach days to come, now’s the time for e-commerce businesses to be planning for Q4 – the final three months of the calendar year. The importance of seasonal sales to most online sellers can’t be overstated and should be a year-round effort starting well before the spring buds appear.

Here’s a quick list to get you started now toward success during the 2012 holiday online selling season.

1. Use the slower periods to shore up your technology. If you are planning a site migration, social extension, or redesign this year, do it now while the impact of any possible disruptions is minimized. Smart online retailers (who have sufficient scale) take the Amazon approach. That includes regularly testing incremental changes in the site experience or sales processes to a small group rather than a complete overhaul that has the potential to confuse customers or create obstacles to a quick sale.

2. Get mobile. Check the trending percentage of mobile/tablet usage on your site and get your mobile game in shape if it is not already.

3. Do a deep dive of last year’s Q4 efforts and results. It’s better to take a hard look at what worked, what didn’t, missed opportunities, and competitive efforts while all the ad hoc moves and feints are still fresh in your head. Hopefully you had a Q4 plan to compare to Q4 actuals and can document the wins and misses. It is often helpful to employ an objective third party in efforts like this.

4. Hone your messaging. Q4 messaging tends to be more promotional in nature but promotions work harder and more efficiently when the brand is well known and universally understood by consumers. Ensure you know what your brand stands for in the marketplace. If you don’t like what you see, then get to work right now to change it. What looks like a brand investment in the first nine months of the year could be a sales advantage during the final three months.

5. Test your landing pages and conversion funnels. Actually, test everything, all the time. Document baselines and trend out SEO results.

6. Review offline efforts and integration points. If your business has an offline component, connect with the overall marketing plans for the coming year as early as possible to impact key digital integration points for consumers and to ensure you are all striving toward a unified objective.

7. Simplify. Look for all possible avenues to simplify and streamline the user experience from first touch point to sale. Simplicity translates directly into sales and revenue down the line and requires a disciplined approach. As technology improves and more opportunities are presented to online marketers, they tend to layer on technology and experiences for the user in their selling environments without culling out those that have marginal or negative impact. Think of your selling site(s) as a closet. To maintain any sense of order as you add new stuff, you need to take some out that you rarely wear, are out of style, or no longer fit. Be ruthless but come armed with full information.

8. Build your audiences. If you haven’t stepped into social media or have done so in a half-hearted fashion, now’s the time to create a healthy community that you can communicate with all year long so you are top of mind in Q4. Look at some of the newer opportunities like Pinterest or Google+ to add dimension and breadth to your current social efforts.

This is definitely the time to be strengthening remarketing platforms like your email database so that you have more touch points during critical selling periods. If you are doing any display retargeting or plan to in the heat of the season, you may want to choose your partners now and place pixels that collect site visitors in your retargeting pools for later use.

9. Understand your customers and your competition. This is a great time to do some profiling and survey work to return consumer data and insights that will help you segment messaging and offers to maximize relevancy and sales, as well as preserve profit margin. Sign up for competitive email lists, join competitor social media communities, and do a complete competitive analysis. A social media listening tool is a good investment to help understand consumer perceptions about your category, your competitors, and your brand.

10. Plan for ways to embrace and coddle your core audience. There is nothing worse than taking your current customers for granted. You can be sure your competition is not. You need your core customers’ continued sales and loyalty throughout the year and you need to groom some of the so-inclined to become vocal advocates for you. Consider loyalty or ambassador programs or potential extensions.

11. Do some small scale testing. To push the business forward, you should always be reaching toward those big ideas that have the potential for significant impact. This is a great time of year to be testing those ideas in smaller scale either geographically or with some subset of your audience to determine if results merit roll-out when consumers are in peak buying mode. Start to develop those underserved or ignored audience segments to establish their potential. It need not be a big investment to test the waters.

12. Recognize that e-commerce in full scale during peak season is a different game than in other times of the year. Inventory glitches, customer service failures, or other inconvenient operational lapses that happen to stressed systems have a dramatic impact on end results. Have a plan in place and practiced so that line personnel across the organization know how to react quickly to obstacles you can’t define in advance but can bet will crop up.

13. Recognize that Q4 2012 will be fundamentally different than Q4 2011. Technology has advanced, new device, platform, and channel opportunities have evolved, new competitors came into the marketplace and some have left, the economy is in a different place, there are increased concerns and a continued spotlight on data collection and privacy issues, the U.S. presidential race will be in full swing and putting pressure on media costs and availability, and you have a whole new playing field to contend with this year. Stay on top of the trends that will impact your consumers and don’t automatically resort to last year’s assumptions when framing this coming year.

A huge percentage of e-commerce annual revenue is concentrated in a relatively short selling period, so sellers have to be prepped and ready for success in advance if they are to find it. What are you prioritizing right now to make sure you have a record Q4?


Attend SES New York March 19-23 to learn the latest in social media marketing, integrated marketing, SEO, PPC, and more.

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Competing on Price Possible for Small Merchants, Says BlackLocus CEO

Rodrigo Carvalho Conventional wisdom is that smaller ecommerce merchants cannot compete against larger ones in terms of the prices of their respective products. But our guest today says that’s not necessarily true. He says smaller merchants should maintain an overall pricing strategy, while understanding what their competitors are up to. He’s Rodrigo Carvalho, founder and CEO of BlackLocus, a pricing-intelligence service. He speaks with Practical eCommerce’s Kerry Murdock.

Podcast: eCommerce Conversations |
Tags: pricing strategy

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Try Offering Layaway Purchasing

Online layaway allows online merchants to reach customers who cannot pay with credit cards and cannot pay in one lump sum. For consumers, it provides an interest free purchase — spread out over several months — letting them make purchases they might otherwise be unable to afford.

Podcast: The eCommerce Minute |
Tags: conversion

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Book Marketing Resources and Tools for Authors

Jim Kukral has started up a free service for fiction and non-fiction authors called the Author Marketing Club.

Author Marketing Club

Author Marketing Club is a community of authors who are going through the same pains and successes, and who want to work together to help one other learn how to promote their books.

We just recently published a Kindle edition of Internet Marketing from the Real Experts, and from that experience I can say Jim is providing really useful tools and resources for anybody interested in publishing.

One of the useful resources available is a video on How To Upload Your Book To Amazon. You should really watch that if you want to publish to the Kindle.

More details at authormarketingclub.com.

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Multi-Screen Storytelling: Latinos on Steroids

As I was about to start this column, I opened TweetDeck to look for some inspiration. It was then that I ran into a tweet by @josehuitron about a new piece by @briansolis: “Content and the New Marketing Equation.” The article was about a report with the same name released by Rebecca Lieb, analyst at Altimeter Group. It addresses how marketers must evolve from advertisers into storytellers. Instead of interrupting consumers with messages that are about “me” (brand/product), they need to attract, entertain, and inform. Storytellers are sought and revisited…they often enter into a dialogue with the audience, Lieb says.

And the timing couldn’t have been better. Me jumping from one screen to another while writing an article is a perfect analogy of how consumers multitask today. Rebecca Lieb says it right: marketers need to rethink the way they deal with this empowered consumer (a consumer on steroids).

The Multi-Screen Phenomenon

Multitasking is a universal phenomenon, but Latinos are taking it to the extreme based on the following data.

  1. More screens available. More than 45 percent of Latinos have a smartphone and 28 percent of Latinos currently own a tablet (versus 34 percent and 24 percent respectively for non-Hispanic whites).
  2. Tablet penetration is growing faster. A 190 percent increase in Hispanic tablet users from February 2011 to December 2011; that’s almost double the increase for the general population.
  3. Multitasking frequently. Digital Hispanics spend 42 percent of their media time multitasking; they are more likely than the general population to combine TV viewing with browsing the web.
  4. Mobile shopping. Latinos experienced the greatest growth in shopping on mobile devices (August 2011 versus December 2011). According to comScore, they also make up about 25 percent of mobile shoppers in different aspects: checked product availability, found store locations, compared prices, found coupons or deals, etc.

Multi-Enjoying or Multi-Distracting?

Considering the growing multi-screen experience, creating engagement can be challenging for both consumers and marketers. How can we address this? With common sense: trying to understand media multitasking from a consumer perspective.

  • Multitasking can be addictive. Forty-seven percent of Latinos are looking at other screens while watching television. Furthermore, young Hispanics spent two hours and 53 minutes watching video, playing games, and listening to music on mobile devices. That’s more than twice the time that whites, who spent one hour and 20 minutes doing the same activities, according to a study by Northwestern University.
  • Latinos are struggling with multitasking. Based on observations on qualitative research, consumers have a hard time trying to find a balance. They feel excited about the enhanced experience that another screen offers while watching TV, but also feel stressed and distracted.
  • The need to share now. Social media is replacing the office coffee break. Why wait till tomorrow if I can share on the go? That Latino mentality is aligned with the growth of Hispanic mobile Facebook users: currently almost half of Hispanic Facebook users.
  • Multitasking occurs more at home. According to Google, search peak time by device is different: during the day is mostly via PC, in the morning is mostly via cell, and tablets play a more important role altogether with PC. Additionally, app usage peaks during TV prime time. Also, tablets are mostly used at home, connected to Wi-Fi. The perfect storm: TV and mobile devices.

From Media Planning to Media Storytelling

The multi-screen experience is putting Latinos on steroids. Is your brand taking advantage of this?

We are all part of this phenomenon (like my personal story at the beginning of this column). Yet, it’s surprising to see how many marketers and advertising agencies continue to approach consumers the usual way. They continue to plan media like in the old days. Yes, they might add mobile or social media to the plan, but they still aren’t shifting from advertisers into storytellers.

Here are some thought-starters:

  • Start with the consumer. Understand how the consumers are behaving and build a plan that is consumer focused, not media focused.
  • Don’t plan media; plan for an experience. What is your brand trying to tell? What is its story? How do you want to involve the consumer? What’s the overall experience you want to create?
  • Plan for a whole experience. Optimizing your web for mobile is not enough. Content and experiences should be part of a whole. Your TV spots and mobile devices should collaborate to create a single scene.
  • Think real-time interaction. Your social media strategy should play a key role. How can you leverage what consumers are experiencing on TV and offer a space to enhance that experience with people with the same interests or passions? TV shows are getting better and better at this; brands still have a lot to learn.
  • Integrate content and media. It should be a seamless experience. Separation between creative and media agencies isn’t helping. Fortunately, in the Hispanic market, many agencies manage both sides of this storytelling. We have a great opportunity to create successful case studies that can feed industry best practices.
  • Search should play a key role. Search sparks curiosity: 78 percent of Latinos have used search engines to find more information on a show they were watching on their TV.
  • Simplify. Consumers are overwhelmed by this multitasking experience. Make it simple; they will thank you for that.

There are more thought-starters I would like to share, but sorry…I need to get back to tweeting. The TV show I’m watching while writing this column has increased my desire to multitask.


Attend SES New York March 19-23 to learn the latest in social media marketing, integrated marketing, SEO, PPC, and more.

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Use Social Signals to Gain SEO

Social “signals” increasingly influence search results in both Google and Bing. The search engines are beginning to consider social signals as more indicative of how searchers value a page than traditional link signals. In addition, the engines consider social signals harder to falsely manipulate than the content and link signals that have traditionally driven SEO.

Podcast: The eCommerce Minute |
Tags: social media, search engine optimization

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Break Up of @Pinterest and @Skimlinks, OneLoad Hates Affiliates, and Affiliate Companies Going Public

This week on the Affiliate Thing podcast, Shawn Collins and Lisa Picarille talk about Pinterest and Skimlinks parting ways, affiliate marketing companies going public, and OneLoad.com being prejudiced towards affiliate marketers.

OneLoad on Affiliate MarketingThey also talked about Dell’s Maribel Sierra keynoting Affiliate Summit Central 2012, a free webinar on creating information products, February affiliate meetups, and New Jersey contemplating an affiliate tax nexus law.

Show Links

Subscribe to the Affiliate Thing RSS feed or listen on iTunes. You can also send a blank e-mail to affiliatething@aweber.com to get each podcast delivered by e-mail.

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Competitor Backlink Analysis for the Web Strategist

Link builders use competitor backlink analysis to find websites that have linked to their competitors so that they can replicate them. It is a means of targeting low-hanging link fruit, as it is more likely that someone will link to you if they generally link to sites in your niche.

A criticism of this technique is that it leads to acquiring only links that your competitors already have. I don’t believe this is a bad thing, but it is certainly better to acquire both the links that your competitors have and new links. To do this, you need to take a step back from the granular, one-by-one link-building methodologies and take a 10,000-foot strategic view.

A web strategist can use competitor backlink analysis to discover strategies that are working for competitors in order to duplicate these strategies in a scalable manner, acquiring links that a competitor does not yet have. As a strategist, you should be looking to understand the general types of activities or niches that are successful for competitors so that you can duplicate what works and do it on a larger scale.

Here are the five general steps:

  1. Understand who is doing well.
  2. Pick three top competitors.
  3. Grab their backlink data.
  4. Segment the backlink data.
  5. Develop a scalable plan of attack for each segment.

You should be looking to identify types of websites that link to your competitors so that you can create a link-building plan that gives all of these types of sites a reason to link to your site. In this way, you can gather not only the easy links from that segment that link to your competitors, but also links from other sites in that segment that don’t.

To be clear, the end game is to create magnetic pieces of content, specifically for a potential link’s verticals, so that everyone in those verticals wants to link to your website.

Here is an example from link building in the rail industry.

1. Understand who is doing well. Use www.freeseo.co.uk/marco/ for SERP saturation analysis.

It is easy to focus on the biggest brands in your industry as your main competitors and miss the smaller brands that are doing very well with SEO. SERP saturation analysis (finding the websites that appear most often in the top 10 search results for a bucket of keywords) can help you discover the sites that are quietly flourishing.

fig-1-serpsaturationanalysis
Top 10 largest competitors for the 100 top searched rail keywords by SERP saturation.

You can see how MoneySavingExpert could be missed as a competitor without this type of analysis. As a strategist, you should be finding out how they performed this well against established brands with contextually relevant content and links (and in this case, those big official sites have loads of high-quality government links to which MoneySavingExpert doesn’t have access).

2. Pick three top competitor and load them into an SEOmoz campaign.

fig-2-seomozcampaign
These top competitors from the SERP saturation report will be my targets for backlink analysis.

MyTrainTicket does incredibly well to rank for lots of keywords despite having a relatively weak domain authority. As a strategist, you should be figuring out what links they have that power this.

3. Grab their backlink data – from an Open Site Explorer export.

fig-3-opensiteexplorer
Figure 3. Backlinks to MoneySavingExpert’s cheap train ticket page.

By drilling down to the page on MoneySavingExpert that actually ranks for “cheap train tickets” and looking at only external, followed, or 301′d links to that page, you can see links from the BBC, Nature, and Exeter University. What tactics did they use to get these? By segmenting their backlinks, you can ascertain the types of sites that are linking to them, and why.

4. Segment the backlink data.

fig-4-segmentbacklinkdata
Extracted URL list categories by type of content containing links

You need to visit each URL and then categorise the type of link.

Once you have built your categorisation of the 100 links of each competitor, you can start aggregating that data for powerful insights into who links and why.

fig-5-segmented-data
Segmented data displayed visually

5. Develop a scalable plan of attack for each segment.

Now that you know what types of sites link and why they link, you can attempt to build “magnetic web content” – high quality content, specific to a niche, that attracts links.

In the above train example, you could run competition to give away a year’s first-class rail ticket for a student. You could present it as a treasure hunt, in conjunction with the most powerful university websites that you have identified in your analysis. A tactic like this can be scaled to include any number of sites, which will all naturally give you a link for taking part.

Infographics and interactive infographics are another example of this magnetic content. Infographics tend to work best when narrowly targeted at a niche so that there is a natural synergy with targeting specific site-type verticals.

Lastly, develop reference material – for example, price comparison tables that news sites can use as reference material for the cheapest or most expensive train journeys.

With this type of knowledge and a will to pursue effective strategies over granular link building, you can replicate and build on the link-building strategies that are successful for your competitors while also establishing the type of magnetic content that will attract links by itself over time.

This article was originally published in SES magazine. Get the complete magazine here.


Attend SES New York March 19-23 to learn the latest in social media marketing, integrated marketing, SEO, PPC, and more.

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Last Call for Affiliate Summit Central 2012 Speaker Proposals

The speaker proposal period for Affiliate Summit Central 2012, taking place May 15-16, 2012 in Austin, TX, is about to end.

The submission deadline is February 29, 2012.

DSC_0175

Accepted speakers will be notified no later than March 14, 2012. Due to the volume of submissions, we will not notify applicants if they have not been accepted.

Therefore, if you have not been contacted by March 14, 2012, your proposal was not accepted.

Submit your speaking proposal at http://www.affiliatesummit.com/12c-speakers/.

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